Gaming Customer Service Solutions & Tools

Vermantia revolutionizes your betting business with bespoke solutions, pioneering performance-driven retail, content, and technology for betting operators worldwide. Their custom-made, exclusive data and picture content provides access to thousands of live racing and sports events annually, along with the most diverse virtual sports and next-generation games portfolio. Founded in 2007 and headquartered in Athens with offices in Cyprus, Italy, the United Kingdom, the Commonwealth of Independent States, Nigeria, Vermantia is the go-to partner for international operators across 32 countries.

Pronet Gaming offers a next-generation platform that delivers the gaming experience of the future. Armed with market-specific online sportsbook, casino, and retail solutions, they combine a technology-led approach with vast industry know-how to provide clients with rapid and reliable service tailored to their needs. Their casino portfolio features more than 7,000 of the world’s best slots from the industry’s leading suppliers, while their sportsbook solution promises thousands of betting markets on more than 35,000 live events across 65 sports. Their fully-managed omni-channel retail arm is built to power land-based estates and can connect seamlessly to any online operation to ensure full customization. Founded in 1996, the company recently expanded its commercial operations to sharpen its focus on markets in Africa, LATAM, and Asia. With bases in London, Johannesburg, and Singapore, as well as development centers in Ukraine, Bulgaria, and Malta, Pronet Gaming’s team is passionate about changing the industry.

Convex Technology is an African-based software solutions provider, offering its partners a world-class sportsbook and casino platform available as an online, mobile, and retail omni-channel solution. Through the use and integration of superior technology solutions and an agile development methodology, they deliver creative, cost-effective, and customized solutions to meet their partners’ needs.

Evona Electronic is a company with a long tradition. For over 30 years, they have observed the needs of their clients, developed their products and solutions, and positioned themselves as leaders in the global gaming market. With headquarters in Bratislava, Slovakia, and a development office in Mostar, Bosnia and Herzegovina, they serve a wide network of clients worldwide. Their products and solutions are built exclusively to meet the specific needs of their clients, using the latest technologies. A synergy of experience and an inexhaustible source of new and innovative ideas from their employees guarantee quality and comprehensive service, provided to their clients daily. Evona’s White Label Solutions help each client stay recognizable and unique in the market, while their Affiliate System, Risk Management, Back Office Administration, and Know Your Customer solutions offer full business security, protection, and significant potential for market growth.

Bitville Gaming is a well-established gambling company specializing in fixed-odds B2B products within the lottery, gaming, and gambling industry. Bitville has proven its capability in delivering high-performing, highly scalable, eye-catching, and engaging solutions to meet the continually growing demand for a new and specialized lottery gaming market through its robust gaming engine. Bitville’s comprehensive retail and online lottery betting solution provides a fixed-odds betting product for betting operators and platform providers, featuring the largest selection of real state lotteries, with upwards of 36,900 draws per month from over 70 countries worldwide. Bitville’s Betradar-certified Numbers Betting service is a widget-based solution with a fully responsive, modern, and clean design featuring a highly customizable user interface to match any brand. It has a simple wallet-to-wallet integration process, allowing for the solution to be easily and rapidly deployed to the market.

Skilrock is a technology platform and service provider to the Global Lottery and Gaming Industry with a strong presence across continents. As part of the $2.4 billion Sugal & Damani Group, Skilrock leverages the group's extensive domain experience to offer the INFINITI gaming platform—a true Omni-Channel, Omni-Gaming Platform that can serve any lottery or gaming operator anywhere in the world. INFINITI serves Retail, iGaming, and Self-Service Channels with equal ease and supports a wide variety of games, including Lotto, Keno, Bingo, Instant, Sports, Poker, Rummy, Casino, and Slots. Skilrock operates across regulated markets globally and offers its technology to regulators, national operators, and private players from its headquarters in India and offices in Latin America and Europe. It is a Gold Contributor to the World Lottery Association and CIBELAE, a member of European Lotteries (EL), African Lottery Association (ALA), and Asia Pacific Lottery Association (APLA), and holds several key certifications, including GLI Certifications.

BetOxygen is a software company focused on the development of modern solutions, innovative products, and services for the gaming industry. The company is developing a complete IT system for the production and maintenance of sports betting software, internet casino, and slot games.

Singular, an international iGaming software development company headquartered in Malta with additional offices in North Macedonia and Georgia, provides platform solutions to leading brands in the sports betting, gaming, and entertainment industry. Singular fosters a culture of career growth and self-development for its employees. Their benefits package extends beyond the standard offerings, reflecting a commitment to employee well-being and professional advancement. Since 2021, Singular has been part of Flutter International, the world's leading online sports betting and iGaming operator. This partnership allows them to collaboratively shape the future of entertainment. You can explore open roles and join their team by visiting their website.

Altenar, a provider of sportsbook services to licensed gaming operators, offers a range of solutions to fit individual needs. They cater to operators seeking a "software-only" product or those who prefer a fully managed sports betting platform. Regardless of the chosen option, Altenar delivers proven stability alongside flexible and personalized service. Their in-house developed and operated software is powered by premium quality data feeds.

1Click Games, a leading gaming and betting software development company, caters to both established and startup iGaming operators globally. They offer solutions for both online and land-based operations.

AGS is a global company dedicated to delivering a wide array of engaging gaming experiences for all types of players. With deep roots in the Class II Native American gaming market, our customer-centric culture and commitment to growth have propelled us to become a leading all-inclusive commercial gaming supplier. Our Key Offerings: High-Performing Slot Products: We offer both Class II and Class III slot machines known for their exceptional performance and player appeal. Expansive Table Products Portfolio: Our diverse collection of table games caters to the varied tastes of casino-goers. Real-Money Gaming Platforms and Content: We provide robust platforms and engaging content for real-money gaming, ensuring a seamless and exciting user experience. Highly Rated Social Casino Solutions: Our social casino products are designed for both operators and players, offering entertainment and engagement across various platforms. Best-in-Class Service: Our commitment to exceptional service supports our partners in achieving their business goals. AGS is dedicated to offering an unmatched value proposition for our casino partners, combining innovative products with outstanding service to enhance the gaming experience for players around the world.

AMATIC Industries is a leading manufacturer and supplier of premium gaming solutions. The company specializes in the development of games and software, the production of casino cabinets, automated multiplayer systems, and server-based video lottery terminals. AMATIC also creates fully integrated casino management systems and complete online gaming solutions. Incorporated in 1993, AMATIC Industries has been operating successfully in the international casino and gambling market for more than 20 years. The main goal of AMATIC is to combine high-quality manufacturing with state-of-the-art technology and to set international standards with its products. Today, nearly 90% of the production is made for export, highlighting the high quality standard of AMATIC products. Long experience combined with a global network of suppliers, partners, and distributors leads to perfect market penetration and enables the best customer support. AMATIC adapts its products to the requirements of each different country and customer. This flexibility, along with constant monitoring of regional demands, gives a unique competitive edge in the casino and gaming industry. Another important consideration for AMATIC management includes technical and operational security as well as showing responsibility towards partners, business associates, employees, and gamers. As a consequence, the company focuses on responsible gaming, always in close connection with authorities, experts, and scientists to ensure maximum player protection.

Now part of Inspired Entertainment, Inspired offers an expanding portfolio of content, technology, hardware, and services for regulated gaming, betting, lottery, social, and leisure operators across land-based and mobile channels worldwide. Inspired’s gaming, virtual sports, interactive, and leisure products appeal to a wide variety of players, creating new opportunities for operators to grow their revenue. Inspired operates in approximately 35 jurisdictions worldwide, supplying gaming systems with associated terminals and content for more than 50,000 gaming machines located in betting shops, pubs, gaming halls, and other route operations. Their virtual sports products are available through more than 32,000 retail venues and various online websites. Additionally, they offer digital games for over 170 websites and a variety of amusement entertainment solutions with a total installed base of more than 16,000 devices.

Betronic Software is a company focused on the development of betting and gambling websites. Those who want to start an iGaming business can leave a message. Betronic Software's innovative solutions are fully customized for individual business ideas. Customers receive the best service and ongoing support.

Euro Games Technology (EGT) is a global-scale gaming manufacturer headquartered in Bulgaria, with representative offices in Europe, Africa, Asia, and North, Central, and South America. The company focuses on the development, production, sales, and technical support of a diverse range of gaming products. In addition to its core slot business, EGT has established several subsidiaries: EGT Multiplayer, specializing in multiplayer solutions; EGT Digital, focused on all online gaming verticals, including sports betting and lottery; and EGT Steel Production, which manufactures the housings for slot cabinets. EGT's portfolio also includes casino management and VLT systems. EGT has obtained international certificates from various regulatory agencies and testing laboratories, including GLI and SIQ, ensuring the compliance of its products with the requirements of many different jurisdictions. The company has implemented a quality management system according to ISO 9001:2015, certified by Lloyd’s Register Quality Assurance, and achieves operational excellence through enterprise resource planning software SAP. EGT's focus on the latest technologies in the industry has made it a highly appreciated partner worldwide, with its machines installed in over 85 countries.