Aristocrat
Job Description
Aristocrat is a global leader in gaming and entertainment technology, delivering innovative online casino content and platform solutions across regulated markets worldwide. The Game Ops Manager plays a key part in ensuring the successful day‑to‑day operation and performance of online casino products, acting as the main operational link between partners, game suppliers, and internal teams. With a strong hands‑on approach, the position focuses on game operations, promotions, compliance, and reporting, driving operational efficiency, partner satisfaction, and overall casino profitability.
What You'll DoOwn and manage the day-to-day operational running of the online casino(s) you’ll manage
Oversee game operations, including game launches, configuration, RTP settings, limits, and availability
Monitor key casino performance metrics (benchmarks)
Organize promotions with game vendors to improve casino profitability
Coordinate with Promotions/CRM Teams to ensure correct implementation and monitoring of casino promotions and campaigns
Act as main operational point of contact with the clients (partners)
Act as the main operational point of contact with key game suppliers
Formulate and deliver gaming onboarding activities for new partners
Define and deliver the gaming roadmap and content plans
Drive the organization towards better levels of operational efficiency with a strong focus on execution
Prepare weekly, monthly, quarterly and yearly reports
This is a hands-on position.
Must have experience working with back-end solutions.
Strong understanding of gaming operations, including game configuration, testing, and supplier management.
Knowledge of regulatory compliance in the gaming industry.
Has worked with RTP configs, limits, or promo mechanics directly (not via ticketing only)
Ability to work collaboratively with internal teams and external partners.
Proficiency in preparing detailed reports and presenting findings to partners.
Excellent written and verbal communication skills.
Highly developed verbal, interpersonal, and written communication skills and able to relate to others, and maintain a friendly, professional, and courteous demeanor while assisting members and co-workers throughout the day.
Demonstrated accuracy with consistent attention to detail.
Possess independent judgment, discretion, and initiative in the absence of specific directions from management
Thrives in a fast-paced, dynamic work environment and can work effectively and efficiently while maintaining a high level of member service
Organized with excellent time-management skills
Travel Expectations
NoneAdditional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.