Introducing iGaming Startups Series: Featuring Pal Gaming

iGaming Startups Series: Interview with Pal Gaming

At OnlyiGaming, we’re excited to bring you insights from emerging companies that are shaping the future of the iGaming industry. Today, we’re speaking with Pal Gaming, a boutique iGaming software provider and operator, who is committed to delivering customized solutions in the iGaming space.

In this exclusive interview, we explore Pal Gaming’s journey, challenges, and future plans. Here’s a closer look at what sets them apart in the iGaming industry.

1. Introduction

What is your company name, and what does it specialize in?

We are Pal Gaming, a boutique iGaming software provider and operator, committed to offering top-tier, customer-oriented solutions in the iGaming industry. We offer a wide range of services and products designed to meet every need.

Can you describe your mission in a sentence or two?
Our mission is to be a high-touch provider for our focused clientele, offering unparalleled 24/7 support, resulting in a seamless experience and also providing dedicated and flexible solutions designed to resolve complex and common pain points in the industry.

2. Founding Story

When was your company founded, and by whom?

Our company was founded in 2023 by industry veterans who wished to make a difference in the iGaming space, having years of experience along with a passion for innovation.

What inspired you to start this company?

Inspiration came from identifying a gap within pre-existing offerings and the client’s need for customization and flexibility when it comes to entering the market. We decided that we would try and bridge this gap by creating a boutique provider, offering focused support to clients and helping them to achieve their prospects every step of the way.

3. Key Innovations or Products

What are your key offerings or products?

We offer both Turnkey and White Label solutions, including Casino, Sportsbook, and Casino Aggregator products. We also specialize in Managed Services such as CRM and Risk Management.

What makes your products or services unique in the iGaming industry?

Our services are fully customizable and flexible to suit every client’s needs, while we provide constant support and guidance, enabling our customers to achieve their highest potential and best use of our products. Our specialized personnel, with more than 25 years of experience in the industry, are committed to providing excellent service and support in resolving common industry pain points.

4. Challenges and Achievements

What are some challenges you’ve faced as a startup, and how have you overcome them?

As a startup in the iGaming business, we had to fight hard in order to prove our trustworthiness and expertise. We had to face some of the biggest companies in the world as industry competitors and prove to prospective clients that we are worthy of their trust.

What milestones or achievements are you most proud of?

While we’re still in the early stages of our growth, I’m proud of the progress we’ve made in establishing a solid foundation. For us, its most essential part is our people—we take pride in having developed a cohesive team of talented professionals who are able to embody our vision. Additionally, we’ve been refining our strategy, setting clear objectives, and laying the groundwork for future expansion. Every step forward—whether it’s improving our branding, optimizing our offerings, or gaining valuable insights—brings us closer to our larger goals, and that’s something we are appreciative of.

5. Future Goals

What are your goals for the future?

One of our core values is to build in the “present” in order to create the “future.” Therefore, we have set multiple goals for each of the business aspects, but to be concise, I will describe our main ones. One essential goal of ours is to establish ourselves as an industry pioneer and trusted provider for any company that wants to start or upgrade their iGaming business. Secondly, we would like to be an innovative operator, launching multiple brands across the world. We wish to position Pal Gaming as a unique organization that could be the hub of attracting capable and creative people.

Do you have any upcoming launches, partnerships, or plans for growth?

We plan on expanding our presence in new geographies very soon and testing the waters in new and exciting markets!

6. Founder’s Perspective

What drives your passion for iGaming?

I believe that most of the people working in this industry are passionate about it. You can never be stagnant with our industry, as it is so dynamic and unpredictable in the way it develops. Running an iGaming business means that you need to be knowledgeable in several fields from marketing and sales to pure technical software production and algorithmic trading. You need to be able to adapt in different situations constantly and be prepared to deal with the unforeseen.

How can people learn more about your company or connect with you?

Follow us on LinkedIn for more insights and exciting updates on our journey! We would be happy to connect and hear from you - contact us for any questions or upcoming projects!

Is there a website, demo, or contact info you’d like to share?

Visit pal-gaming.com for details regarding our services and products. Feel free to also follow us on LinkedIn at Pal Gaming. I would also be happy to connect with you personally through my LinkedIn account, at Aristotelis Bazas, or my personal email address abazas@pal-gaming.com.