Customer Service AI Software
AI Agents trained on 10 million iGaming support tickets.
Tugi Tark is the only customer service AI software made for the iGaming industry.
Trained on 10 million iGaming support tickets, our AI Agents independently resolve more than 50% of player inquiries in 249 languages without compromising on quality or the player experience.
By combining AI innovation with a decade of hands-on iGaming support experience, we help operators deliver faster, smarter, and more empathetic support while elevating the player experience.
EST 2023
EE, Tallinn
11 - 50 Employees
We help operators deliver faster, smarter, and more empathetic support while elevating the player experience.
Trained on 10 million iGaming support tickets, our AI Agents independently resolve more than 50% of player inquiries without compromising on quality or compliance.
By combining AI innovation with a decade of hands-on iGaming support experience, Tugi Tark is setting a new standard for what operators can expect from customer service.
Tugi Tark helps operators deliver faster, smarter, and more empathetic support while elevating the player experience.
Our AI Agents independently resolve more than 50% of player inquiries without compromising on quality or compliance.
By combining AI innovation with a decade of hands-on iGaming support experience, Tugi Tark is setting a new standard for what operators can expect from customer service.
TUGI AI Agents are trained on 10 million iGaming support tickets, and can independently resolve more than 50% of incoming tickets with communication available in 249 languages.
Our customer service software is built on a foundation of AI.
We incorporate AI into our software through language translation, AI Agents, and other methods.
Our customer service AI software uses smart automation to improve customer support operations and the player experience, primarily through AI Agents, who are able to independently automate more than 50% of player inquiries.
Chatbots are a core feature in our customer service AI software, TUGI.
Our chatbots are trained on 10 million iGaming support tickets, and can independently resolve more than 50% of incoming tickets with communication available in 249 languages.
Tugi Tark provides customer service AI software, tailored for the iGaming industry.
Tugi Tark provides customer support AI software, tailored for the iGaming industry.
Our software includes extensive dashboards where operators can track their support operations from A-Z.
Our dashboards track live data, ticket status, first reply time, first contact resolution, response time, served chat rate, CSAT, amount of tickets created, closed tickets, ticket categories, ticket languages, and more.
Tugi Tark is the only customer service AI software tailored for the iGaming industry.
Our software is purpose built for iGaming operators after a decade of managing iGaming customer support.
Tugi Tark provides customer service AI software (live chat), tailored for the iGaming industry.
Our live chat widget is customizable for operators looking for a complete solution.
Tugi Tark provides software as a service to iGaming operators through our customer service AI software.
Tugi Tark provides customer support AI software, tailored for the iGaming industry.
Our software features real-time translation in 249 languages. Human agents can send messages in their preferred language, while players always receive the messages in their chosen language.
Our AI Agents also feature language support in 249 languages.
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