AI-Powered Engagement Platform for iGaming Operators
Scoreconnect is an AI-native engagement and communication platform designed for the iGaming industry.
It helps operators increase player retention, conversion, and reactivation through automated, personalized messaging on Telegram and WhatsApp.
Scoreconnect integrates directly with leading PAM and CRM systems enabling real-time segmentation and behavioral targeting.
The platform analyzes player data to deliver dynamic betting suggestions, personalized casino offers, and AI-generated insights, improving engagement rates and campaign ROI.
Operators can manage campaigns, track results, and communicate with players seamlessly from a single dashboard.
Scoreconnect is redefining how gaming brands connect with their audiences through intelligent automation.
EST 2024
MT, Valletta
11 - 50 Employees
Scoreconnect gives operators a unified suite of marketing automation tools to communicate with players across Telegram and WhatsApp.
It uses real-time segmentation, behavioral triggers, and predictive analytics to send personalized offers and messages that boost engagement and retention.
Campaigns can be fully automated or managed manually through a simple, intuitive dashboard.
Beyond technology, Scoreconnect provides strategic marketing support to help operators optimize their customer communication.
Our team assists with segmentation strategy, campaign design, and retention flow setup, ensuring maximum ROI from each channel.
Clients benefit from hands-on guidance, data interpretation, and tailored engagement plans that complement their brand tone and player base.
This hybrid model combines in-house AI automation with human marketing expertise.
At the heart of Scoreconnect lies an AI engine that analyzes player behavior, bet history, and session data to predict next actions and preferences.
The system automatically generates personalized game or bet suggestions, improving cross-sell and retention metrics.
Trained on real iGaming behavioral datasets, it adapts to each market and operator profile.
Scoreconnect functions as a behavioral CRM, purpose-built for gaming operators.
It centralizes all player interactions across chat, email, and automation channels, turning data into actionable insights.
Operators can segment players by activity, spend, or game preferences, and trigger personalized workflows automatically.
The platform integrates seamlessly with existing PAM and data environments, including Blokotech and Optimove.
Scoreconnect delivers comprehensive dashboards to track engagement, retention, and conversion across all communication channels.
KPIs update in real time, allowing operators to measure the ROI of every campaign or bonus.
Custom analytics modules reveal behavioral trends and player churn risks, supporting data-driven marketing decisions.
Export-ready reports integrate directly with operators’ BI tools or data warehouses.
Scoreconnect enables operators to identify, engage, and retain their highest-value players.
Automated VIP workflows trigger exclusive offers, rewards, and reactivation messages at key milestones.
The system ensures consistent tone and timing across channels, maximizing player satisfaction and loyalty.
VIP managers can customize workflows or let the AI optimize reward cycles automatically.
Scoreconnect’s CRM consulting service helps operators design efficient engagement strategies, loyalty models, and communication workflows.
We analyze customer data to identify retention opportunities, create actionable segmentation rules, and optimize campaign logic.
Our experts work closely with operator teams to ensure measurable increases in LTV, reactivation rates, and ROI.
Consulting can be included in the Scoreconnect license or provided as a standalone strategic service.
Scoreconnect is a purpose-built CRM software that connects directly to leading PAMs and data systems, including Blokotech and Optimove.
It automates communication, tracks player behavior, and supports dynamic workflows that improve engagement, reactivation, and loyalty metrics.
Scoreconnect is a purpose-built CRM software that connects directly to leading PAMs and data systems, including Blokotech and Optimove.
It automates communication, tracks player behavior, and supports dynamic workflows that improve engagement, reactivation, and loyalty metrics.
The platform provides a complete toolkit for customer engagement — from segmentation and automated campaigns to real-time reporting.
Operators use these tools to deliver personalized betting or casino offers, track response rates, and optimize marketing performance.
Scoreconnect includes multi-channel engagement tools that allow operators to reach players on Telegram, WhatsApp, and Email with precision targeting.
AI models select the best timing, message type, and offer per player, resulting in higher retention and reactivation rates.
Scoreconnect functions as a customer data platform (CDP), unifying player data from multiple systems into a single behavioral profile.
This enables operators to segment audiences intelligently, predict churn, and trigger personalized actions that increase lifetime value.
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