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    KYZEN

    Operational backbone for operators

    KYZEN logo

    KYZEN

    claimed company icon

    5.00 / 2 Reviews

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    B2B iGaming Outsourcing (BPO)

    KYZEN partners up with iGaming operators to manage:


    • 24/7 Multilingual native customer support

    • 24/7 Risk, Payments & Fraud

    • PaymentIQ platform management

    • Payment method testing (local testers)

    • Payment solutions (sourcing of methods)

    • Anti Money Laundering

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    EST 2023

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    CY, Limassol

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    51 - 200 Employees

    Payment Processing
    Payment Processing

    KYZEN offers a suite of services around payments. Besides from RPF Services, KYZEN also:

    • Manages paymentIQ platform management

    • Sources payment methods in the most problematic markets

    • Tests payment methods with local boots on the grounf

    24/7 RPF Services
    Fraud Prevention

    KYZEN covers everything relative to Risk, Fraud and Payments from KYC to bonus abuse and payouts. It also incorporates AML checks into its offering.

    24/7 Multilingual Native CS
    Customer Support Services

    KYZEN offer shared or dedicated resources. It can source agents in any native language as well as supports AI. Albeit operating under its own FreshDesk instance, KYZEN can adjust to any system used by the operator.

    Awardsachievement icon

    Fastest Growing Outsourcing Provider (iGaming & Forex) – Cyprus 2025

    Most innovative BPO – Cyprus 2025

    Fastest Growing Outsourcing Provider (iGaming & Forex) – Cyprus 2025

    Most innovative BPO – Cyprus 2025

    Fastest Growing Outsourcing Provider (iGaming & Forex) – Cyprus 2025

    Most innovative BPO – Cyprus 2025

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    anonymous avatarI

    IncreasedOtter

    Great overall experience

    After working at Kyzen for almost 5 months, I'm very happy with my experience. The communication is top tier, as they made the training felt easy and there's always someone available to contact.

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    anonymous avatarH

    HardAngelfish

    Working at Kyzen

    As a person working in the Quality department at KYZEN, I get a clear view of how iGaming operators are supported behind the scenes. A big part of the work involves providing 24/7 multilingual customer support, making sure players can get help anytime and in their own language. The role also touches on risk, payments, and fraud-related tasks that run around the clock, helping keep transactions smooth and secure. On the payments side, there is hands-on involvement with the PaymentIQ platform, testing different payment methods with local testers, and supporting the sourcing of payment solutions suited for each market. Anti-Money Laundering is also part of the day-to-day focus, with strong attention to compliance and internal standards. Overall, working at KYZEN feels practical and collaborative, with a clear focus on quality, security, and delivering a reliable experience for both operators and players.

    Share