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    Director of Operations

    location iconLansing, Michigan, United S...
    onsite
    Published on October 9, 2026
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    Aristocrat logo

    Aristocrat

    Job Description

    At Aristocrat, our mission is to bring happiness to life through the power of play! In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization.

    This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments.

    You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team!

    What You'll Do

    • Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
    • Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
    • Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
    • Champion a culture of continuous improvement, operational rigor, and delivery within the field.
    • Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
    • Establish clear ownership models, governance structures, and decision-making frameworks.
    • Drive alignment across regions and functions to ensure consistency in execution and outcomes.
    • Develop future leaders and strengthen organizational capability in operations and delivery.
    • Own and elevate end-to-end delivery excellence across iGaming products and platforms.
    • Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
    • Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
    • Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.

    What We're Looking For

    • 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
    • Proven experience leading large-scale operational transformation in complex, global organizations.
    • Demonstrated success in building scalable operating models and high-performing teams.
    • Strong experience with Agile at scale / delivery frameworks and operational governance models.
    • Track record of influencing executive collaborators and driving cross-functional alignment.
    • Leader dedicated to making improvements with a strong inclination toward action and results.
    • Strong systems thinker—able to build for scale, not just solve for today.
    • Highly collaborative, with the ability to influence without direct authority.
    • Data-driven and outcome-focused, with strong business insight.
    • Comfortable operating in ambiguity and leading through change.

    Cette description de poste a pu être révisée et améliorée à l’aide d’outils d’assistance basés sur l’intelligence artificielle afin d’en accroître la clarté, la cohérence et l’inclusivité. Tout le contenu final, les exigences du poste et les décisions d’embauche demeurent soumis à l’examen et à l’approbation de personnes responsables chez Aristocrat.

    Philosophie de rémunération

    Nous offrons un programme complet de rémunération et d’avantages sociaux conçu pour demeurer concurrentiel sur le marché, soutenir votre bien-être et reconnaître votre contribution à notre réussite. Notre approche repose sur un principe de rémunération au rendement qui récompense l’impact individuel. Votre programme de rémunération sera déterminé en fonction de facteurs tels que vos compétences, votre expérience, vos qualifications et votre lieu de travail.

    Selon votre poste et votre lieu de travail, vous pourriez être admissible à des primes et incitatifs annuels, à des avantages liés à la santé et au bien-être, à des congés rémunérés, à des régimes de retraite, à une couverture d’assurance ainsi qu’à d’autres avantages locaux ou prévus par la loi.

    Les détails précis de la rémunération et des avantages associés à ce poste seront discutés au cours du processus de recrutement.

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