Edžus Skrebels

About

2+years experience in iGaming, expert in live operations

An ambitious and creative professional with experience in operations, office coordination, administration, and live business environments. I enjoy being at the centre of things, connecting people, improving processes, solving problems, and making sure that operations run smoothly. I’m particularly interested in HR, office administration, AI, iGaming, and creative projects. I’m not afraid to challenge traditional ways of working and look for better solutions. I believe that strong ideas need both creativity and execution and I’m passionate about turning concepts into something real. Currently, I’m focused on expanding my professional experience, developing my leadership skills, and exploring opportunities where I can contribute to ambitious teams and innovative projects. Open to connecting with professionals and organisations interested in innovation, operations, technology, digital entertainment, and building the future.

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1. Recruitment Partner

   AirportClaims

   Sep 2026 – Present

   Latvia

   -Manage end-to-end recruitment activities across sourcing, screening, interviewing, and candidate coordination. -Identify and attract qualified candidates through targeted sourcing and talent outreach- Indeed, LinkedIn, Visidarbi. -Conduct candidate screening and initial interviews, assessing skills, experience, and cultural fit. -Coordinate recruitment processes between candidates and internal stakeholders.

2. Office Receptionist

   Evolution

   Jul 2025 – Aug 2026

   Riga, Latvia

   -Managed front-office operations and served as the first point of contact for employees, guests, suppliers, and external partners. -Coordinated access and visitor arrangements for guests, new employees, and suppliers. -Managed, monitored, and completed operational tasks through Jira and Jira Service Management. -Coordinated office supplies, stationery orders, and day-to-day workplace requirements. -Monitored office standards, cleanliness, and overall workplace readiness. -Handled incoming calls, emails, mail, and general office communications. -Resolved employee and client requests efficiently, escalating issues when required. -Supported smooth daily office operations and cross-team coordination.

3. B2B Sales Expert

   Tele2

   Jan 2025 – May 2025

   Riga, Latvia

   -Conducted outbound B2B sales activities and cold calls to identify new business opportunities. -Acquired new business customers and managed the sales process from initial contact to closing. -Prepared tailored offers based on individual customer needs and business requirements. -Negotiated and finalized contracts with business clients. -Maintained relationships with existing customers and identified opportunities for further cooperation. -Managed customer information, sales activities, and follow-ups through CRM system- Salesforce. -Developed strong consultative selling, negotiation, and relationship-management skills.

4. Game Show Host

   Proxy Live Solutions

   Apr 2024 – Nov 2024

   Riga, Latvia

   -Hosted live game shows while maintaining an engaging, professional, and energetic environment. -Delivered high-quality customer experiences through confident communication and presentation. -Interacted with players in real time while following established game procedures and standards. -Maintained professionalism and composure in a fast-paced live environment. -Developed strong public speaking, presentation, communication, and audience-engagement skills.

5. Game Presenter

   Euro Live Technologies

   Feb 2023 – Jan 2024

   Riga, Latvia

   -Presented live casino games to international players in a professional and engaging manner. -Hosted table games while maintaining accuracy, consistency, and adherence to operational procedures. -Delivered high-quality customer service throughout live gaming sessions. -Communicated clearly and confidently with players in a real-time environment. -Maintained strong presentation standards while working in a fast-paced, performance-driven environment. -Followed company procedures and responsible gaming standards during live operations.

6. Barista

   Caffeine

   Jan 2022 – Jan 2023

   Riga, Latvia

   -Prepared high-quality coffee and other beverages according to established service standards. -Delivered friendly and professional customer service in a fast-paced retail environment. -Managed customer orders efficiently while maintaining accuracy and service quality. -Maintained cleanliness, organization, and presentation of the service area. -Handled customer requests and resolved service-related issues professionally. -Developed strong communication, decision-making, and customer-service skills.

7. President/Team Lead

   Rīgas 1.Tālmācības vidusskola

   Sep 2018 – Sep 2022

   Riga, Latvia

   -Led and coordinated the student self-government team of 10-12 students for 4 years. -Organized team activities, delegated responsibilities, and coordinated projects. -Represented the student self-government and communicated with school management and students. -Managed the student self-government’s social media presence and public image. -Created and managed official documents, communications, and organizational materials. -Developed initiatives and activities aimed at increasing student engagement. -Coordinated team members and ensured successful execution of student projects. -Built leadership, communication, project coordination, and team-management skills.

1. Biznesa vadības koledža

   College Degree, Human Resources Management and Personnel Psychology

   Apr 2026 – Present

1. Introduction to Operations Management

   Evolution Global

• Zoom
• Google Drive
• Instagram
• Social Media
• Google Docs
• WhatsApp
• MS Office (Word Excel PowerPoint)
• customer service
• casino game rules
• company policies
• human resource management
• job market offers
• office administration
• disseminate messages to people
• administer appointments
• deliver correspondence
• maintain reception area
• follow work schedule
• profile people
• handle mail
• use office systems
• fix meetings
• video conferencing tool
• teamwork principles
• handle customer complaints
• use different communication channels
• use communication techniques
• disseminate internal communications
• maintain customer service
• identify customer's needs
• write work-related reports
• communicate verbal instructions
• develop professional network
• cooperate with colleagues
• develop documentation in accordance with legal requirements
• prepare for job interview
• communicate by telephone
• communicate with customers
• negotiate employment agreements
• listen actively
• interview people
• assist at check-in
• observe confidentiality
• greet guests
• document interviews
• keep personal administration
• maintain correspondence records
• maintain logbooks
• register visitors
• understand spoken English
• interact verbally in English
• work as a team
• use online communication tools
• write English
• lead others
• lead a team
• Office Management