cover
Joshua Nadin avatar

Joshua Nadin

verified

Product Manager at Print Studios Ltd® | iGaming · Game Development · Product Strategy

Product Manager · Print StudiosSaint Julian's, Malta

About

Product Manager at Print Studios Ltd® | iGaming · Game Development · Product Strategy

I’m a Product Manager at Print Studios, focused on creating outstanding gaming experiences through continuous improvement, thoughtful product development, and bold innovation. My background spans product management, entrepreneurship, customer service, and the casino industry. As the former Managing Director of a successful small business, I gained hands-on experience in leadership, commercial strategy, and identifying new market opportunities. Earlier in my career, I spent more than five years in customer-facing roles, developing a practical, people-first approach to leadership and problem-solving. I also worked with some of the casino industry’s most prestigious brands and later provided my expertise internationally as a freelancer. Across every role, I’ve been driven by the same goal: understanding what people need and turning that insight into products, experiences, and opportunities that deliver meaningful value.

Activity

Nothing to show here yet.

Work experience

  1. Product Manager

    Print Studios Ltd®

    Apr 2025 – Present

    Malta

    • Own product development from initial concept and prototyping through production, release, and post-launch optimization. • Translate commercial objectives, market insights, and player expectations into clear product direction, requirements, and development priorities. • Lead cross-functional collaboration across game design, mathematics, art, development, QA, marketing, and commercial teams. • Create and maintain product roadmaps, balancing creative ambition with delivery timelines, technical constraints, regulatory requirements, and expected player impact. • Serve as the central point of coordination for internal teams and external business partners, maintaining alignment throughout development and delivery. • Monitor player behaviour, competitor releases, and wider industry trends to identify opportunities and continually strengthen the product portfolio. • Apply a strong foundation in quality assurance, casino gaming, and player experience to make informed product decisions and maintain high standards of quality, compliance, and playability.

  2. QA Tester

    Print Studios Ltd®

    Jan 2024 – Apr 2025

    Malta

    • Tested online slot games throughout the development lifecycle, identifying defects, usability issues, and opportunities to improve the overall player experience. • Managed QA release requirements across regulated markets, preparing certification documentation and maintaining the compliance of existing titles as regulations evolved. • Helped improve internal QA processes, increasing consistency and embedding quality considerations earlier in the development lifecycle. • Contributed to game concepts and design decisions through structured playtesting, mathematical-model feedback, and player-focused analysis. • Led initiatives relating to game development and player experience, helping bridge the gap between technical quality and commercial player appeal. • Collaborated with commercial and marketing teams to translate feedback from players, communities, and business partners into actionable product improvements.

  3. Junior Casino Games Tester

    LeoVegas Group

    Jul 2023 – Jan 2024

    Sliema

    • Analyzed game-performance indicators including NGR, active players, turnover, game-round issues, and incident data to identify risks and opportunities. • Supported the Group Games Strategy through competitive analysis, portfolio insights, and recommendations for product decisions. • Monitored commercial and promotional performance, reporting findings to relevant stakeholders. • Produced reports, audits, presentations, and product reviews for stakeholders and senior leadership. • Built productive relationships with commercial partners and collaborated with studios, including Print Studios, to provide feedback on new game concepts. • Improved internal processes and procedures to increase operational efficiency and support cost control.

  4. Customer Experience Specialist

    LeoVegas Group

    Mar 2022 – Jul 2023

    Sliema

    • Served as a first point of contact for customers, resolving enquiries and delivering a high standard of customer support. • Collaborated with AML, Risk, Fraud, Payments, Technical, and CRM teams to resolve complex cases and support regulatory compliance. • Identified and escalated potential risks while promoting responsible-gambling practices and protecting both customers and the business.

  5. Managing Director | Producer

    JHN Content Creation

    Jan 2020 – Mar 2022

    Manchester

    • Managed the production and delivery of digital content including YouTube videos, advertisements, audiobooks, and social media campaigns. • Led a distributed team of freelance writers, voice artists, and video editors, maintaining quality standards and managing projects from brief to delivery. • Oversaw client relationships, brand development, business finances, team performance, and day-to-day operations. • Identified and pursued new services, clients, and market opportunities to support the company’s continued growth.

  6. Subject Matter Expert

    Vodafone

    Jan 2019 – Jan 2020

    Manchester, Greater Manchester, United Kingdom

    • Supported the Customer Operations team by resolving complex customer escalations efficiently and accurately. • Coached experienced advisers and new starters through one-to-one guidance, knowledge development, and performance support. • Oversaw the training and development of new team members, helping them progress to independent operation.

  7. Feature Table Dealer

    Self Employed

    Apr 2015 – Jan 2019

    Worldwide

    • Dealt and provided floor support at internationally televised poker events, including the EPT, UKIPT, WSOP, WPT, GUKPT, and other major tournaments. • Worked with leading industry operators including PokerStars, PartyPoker, 888, Caesars Resorts International, and Genting. • Delivered professional customer service, accurate cash handling, and strict adherence to local gaming regulations and tournament procedures.

  8. Card Room Supervisor

    Grosvenor Casino

    Dec 2012 – Apr 2015

    Manchester, United Kingdom

    • Supervised the daily operation of the card room, maintaining service standards and the integrity of all games. • Coordinated employee breaks, completed end-of-day financial reporting, and ensured compliance with anti-money-laundering and responsible-gambling requirements. • Resolved customer and operational escalations calmly while protecting both the customer experience and the integrity of the business.

Education

  1. North Chadderton School

    Jan 2003 – Jan 2008

    During my GCSE's I achieved 7 A*-C grades. These were in Mathematics, English Language, English Literature, Science, Geography, Sociology and IT.

Badges:
Early Adopter