Joshua Nadin
Product Manager at Print Studios Ltd® | iGaming · Game Development · Product Strategy
About
Product Manager at Print Studios Ltd® | iGaming · Game Development · Product Strategy
I’m a Product Manager at Print Studios, focused on creating outstanding gaming experiences through continuous improvement, thoughtful product development, and bold innovation. My background spans product management, entrepreneurship, customer service, and the casino industry. As the former Managing Director of a successful small business, I gained hands-on experience in leadership, commercial strategy, and identifying new market opportunities. Earlier in my career, I spent more than five years in customer-facing roles, developing a practical, people-first approach to leadership and problem-solving. I also worked with some of the casino industry’s most prestigious brands and later provided my expertise internationally as a freelancer. Across every role, I’ve been driven by the same goal: understanding what people need and turning that insight into products, experiences, and opportunities that deliver meaningful value.
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Work experience
Product Manager
Print Studios Ltd®
Apr 2025 – Present
Malta
• Own product development from initial concept and prototyping through production, release, and post-launch optimization. • Translate commercial objectives, market insights, and player expectations into clear product direction, requirements, and development priorities. • Lead cross-functional collaboration across game design, mathematics, art, development, QA, marketing, and commercial teams. • Create and maintain product roadmaps, balancing creative ambition with delivery timelines, technical constraints, regulatory requirements, and expected player impact. • Serve as the central point of coordination for internal teams and external business partners, maintaining alignment throughout development and delivery. • Monitor player behaviour, competitor releases, and wider industry trends to identify opportunities and continually strengthen the product portfolio. • Apply a strong foundation in quality assurance, casino gaming, and player experience to make informed product decisions and maintain high standards of quality, compliance, and playability.
QA Tester
Print Studios Ltd®
Jan 2024 – Apr 2025
Malta
• Tested online slot games throughout the development lifecycle, identifying defects, usability issues, and opportunities to improve the overall player experience. • Managed QA release requirements across regulated markets, preparing certification documentation and maintaining the compliance of existing titles as regulations evolved. • Helped improve internal QA processes, increasing consistency and embedding quality considerations earlier in the development lifecycle. • Contributed to game concepts and design decisions through structured playtesting, mathematical-model feedback, and player-focused analysis. • Led initiatives relating to game development and player experience, helping bridge the gap between technical quality and commercial player appeal. • Collaborated with commercial and marketing teams to translate feedback from players, communities, and business partners into actionable product improvements.
Junior Casino Games Tester
LeoVegas Group
Jul 2023 – Jan 2024
Sliema
• Analyzed game-performance indicators including NGR, active players, turnover, game-round issues, and incident data to identify risks and opportunities. • Supported the Group Games Strategy through competitive analysis, portfolio insights, and recommendations for product decisions. • Monitored commercial and promotional performance, reporting findings to relevant stakeholders. • Produced reports, audits, presentations, and product reviews for stakeholders and senior leadership. • Built productive relationships with commercial partners and collaborated with studios, including Print Studios, to provide feedback on new game concepts. • Improved internal processes and procedures to increase operational efficiency and support cost control.
Customer Experience Specialist
LeoVegas Group
Mar 2022 – Jul 2023
Sliema
• Served as a first point of contact for customers, resolving enquiries and delivering a high standard of customer support. • Collaborated with AML, Risk, Fraud, Payments, Technical, and CRM teams to resolve complex cases and support regulatory compliance. • Identified and escalated potential risks while promoting responsible-gambling practices and protecting both customers and the business.
Managing Director | Producer
JHN Content Creation
Jan 2020 – Mar 2022
Manchester
• Managed the production and delivery of digital content including YouTube videos, advertisements, audiobooks, and social media campaigns. • Led a distributed team of freelance writers, voice artists, and video editors, maintaining quality standards and managing projects from brief to delivery. • Oversaw client relationships, brand development, business finances, team performance, and day-to-day operations. • Identified and pursued new services, clients, and market opportunities to support the company’s continued growth.
Subject Matter Expert
Vodafone
Jan 2019 – Jan 2020
Manchester, Greater Manchester, United Kingdom
• Supported the Customer Operations team by resolving complex customer escalations efficiently and accurately. • Coached experienced advisers and new starters through one-to-one guidance, knowledge development, and performance support. • Oversaw the training and development of new team members, helping them progress to independent operation.
Feature Table Dealer
Self Employed
Apr 2015 – Jan 2019
Worldwide
• Dealt and provided floor support at internationally televised poker events, including the EPT, UKIPT, WSOP, WPT, GUKPT, and other major tournaments. • Worked with leading industry operators including PokerStars, PartyPoker, 888, Caesars Resorts International, and Genting. • Delivered professional customer service, accurate cash handling, and strict adherence to local gaming regulations and tournament procedures.
Card Room Supervisor
Grosvenor Casino
Dec 2012 – Apr 2015
Manchester, United Kingdom
• Supervised the daily operation of the card room, maintaining service standards and the integrity of all games. • Coordinated employee breaks, completed end-of-day financial reporting, and ensured compliance with anti-money-laundering and responsible-gambling requirements. • Resolved customer and operational escalations calmly while protecting both the customer experience and the integrity of the business.
Education
North Chadderton School
Jan 2003 – Jan 2008
During my GCSE's I achieved 7 A*-C grades. These were in Mathematics, English Language, English Literature, Science, Geography, Sociology and IT.