Payments, Fraud & AML Risk Compliance Specialist
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Payments, Fraud & AML Risk Compliance Specialist
Proactive Payments, Fraud & AML Risk Specialist with extensive experience supporting regulated iGaming operators, including LeoVegas, Gaming Innovation Group, Casumo, Mobinc, Hero Gaming, and GDC Group. Experienced in payment operations, fraud prevention, AML compliance, financial crime investigations, transaction monitoring, KYC, CDD, EDD, PEP and Sanctions, and regulatory compliance within highly regulated environments. Proven ability to lead teams, investigate suspicious activity, strengthen internal controls, and collaborate across departments to mitigate financial crime, protect customer assets, and ensure compliance with UKGC, MGA and SGA regulatory requirements.
GDC Group
Nov 2022 – Jun 2026
Managed end-to-end advertising operations for casino, sportsbook, and gambling affiliate platforms across multiple regulated markets. Coordinated the setup, maintenance, and optimisation of client branding, promotions, and landing pages, ensuring accuracy and timely campaign delivery. Maintained advertising content and URL tracking across websites including Gambling.com, Casinos.com, BonusFinder, Bookies.com, and WhichBingo.com. Collaborated with internal teams and external clients to implement advertising updates, resolve operational issues, and support business objectives. Ensured advertising materials complied with internal quality standards and applicable regulatory requirements. Contributed to process improvement initiatives that increased operational efficiency and streamlined advertising workflows. Utilised Adobe Illustrator, content management systems, email platforms, and AI-enabled tools to execute advertising tasks with accuracy and efficiency.
Mobinc
Jun 2019 – Oct 2022
Led a fraud, AML and payments risk team across casino and sportsbook operations, including complex escalations and high-value withdrawal reviews. Investigated bonus abuse, multi-accounting, linked customer profiles, payment fraud and suspicious player activity through transaction and account analysis. Identified exploitable weaknesses in casino promotions and bonus mechanics; helped develop fraud-detection rules and preventative controls to reduce abuse. Worked with marketing and operational teams to assess rewards and bonus campaigns, mitigate exploitation risks and protect legitimate player experience. Reviewed flagged accounts, transactions and withdrawals, making risk-based decisions on approvals, restrictions and escalations. Handled payment-abuse investigations, disputes and chargeback risks with payment providers, Compliance and Customer Support. Oversaw KYC, CDD and EDD checks, monitored high-risk accounts and prepared or escalated Suspicious Activity Reports (SARs) where required. Strengthened investigation procedures, internal controls and monitoring practices to address emerging fraud and financial-crime risks. Partnered with Responsible Gaming teams on customer risk indicators and safer gambling initiatives. Coached team members and supported payment and risk operations in line with UKGC and MGA regulatory expectations.
Business Studies
— – Jun 2007
Mechanical Technician / Engineering
— – Jun 2005
Mobinc
Feb 2019 – Jun 2019
Reviewed flagged accounts, deposits, transactions and withdrawals; approved, declined or escalated cases following risk-based assessments. Investigated bonus abuse, linked accounts, suspicious player behaviour and payment fraud using transaction patterns and account histories. Identified promotional-abuse methods and emerging fraud indicators, recommending practical controls to reduce repeat incidents. Coordinated with Payments, Compliance, Customer Support and providers to resolve disputes, verification issues and fraud cases. Maintained investigation records and improved payment controls.
Casumo
May 2018 – Jan 2019
Reviewed payment transactions, withdrawals and verification documents, applying risk-based approval and escalation procedures. Investigated bonus abuse, account manipulation, linked profiles and suspicious transactions to identify fraud and financial risks. Supported chargeback and payment-dispute investigations and applied preventative measures to reduce fraudulent losses. Completed KYC checks and maintained clear case records in line with internal compliance and risk requirements. Resolved complex cases while protecting legitimate player experience.
Gaming Innovation Group
Jul 2017 – May 2018
Monitored and processed customer withdrawals while performing KYC checks and due diligence reviews. Investigated suspicious customer activity, including potential fraud cases, account risks, and payment irregularities. Conducted PEP and sanctions screening to support regulatory compliance requirements. Worked with payment providers and internal teams to resolve payment issues and maintain operational reliability. Supported risk mitigation initiatives by identifying transaction trends and emerging fraud patterns.
Hero Gaming
Jan 2017 – Jul 2017
Managed customer communications through chat and email channels, supporting account verification, payment enquiries, and withdrawal processes. Assisted fraud prevention activities by reviewing transactions and escalating suspicious account behaviour. Collaborated with VIP and CRM teams to improve customer experience and streamline operational processes. Supported payment-related investigations while maintaining high standards of customer service.
Mobil6000
Apr 2015 – Dec 2016
Created and managed casino campaigns, bonuses, promotional content, game launches, and game positioning across site pages. Coordinated with game providers including Evolution, Pragmatic Play, NetEnt, Betsoft, Red Tiger, Microgaming, and William Hill on game launches, maintenance, and promotional activity. Managed player enquiries, bonuses, and operational issues while collaborating with fraud, payments, and risk teams to support compliance and responsible gaming standards.
LeoVegas Group
Jan 2014 – Mar 2015
Delivered customer support via live chat, email, and phone, resolving account, payment, and gaming enquiries while assisting with account verification, deposits, and withdrawals. Collaborated with payments, fraud, and technical teams to resolve customer issues and support compliance with MGA and UKGC regulatory requirements while promoting responsible gaming.
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