Mindway AI

Mindway AI, an award-winning software company, creates innovative and advanced tech solutions for the identification of at-risk gambling and problem gambling. The company utilizes neuroscience and artificial intelligence to develop state-of-the-art early detection and intervention solutions for safer gambling. Mindway AI works with betting operators, platform providers, regulators, and governments to supply these solutions.

Benefits for Operators

Strong CSR profile
Avoided customer churn and extended engagement at a low-risk level
Compliance with government guidelines
Easier, faster, and more accurate detection of problem gambling behavior (PGB)
Automated interview guidelines for helpline staff to use during care calls with at-risk customers
Elimination of blind spots in customer databases
Mindway AI's solutions have garnered several awards:

Danish CSR Award (2016) together with Danske Spil
EGR B2B Awards 2018 (Innovation in Compliance and Responsible Gambling)
RGA Awards 2018 (Industry Innovation of the Year 2018)
Global Regulatory Awards 2020 (Compliance Innovator or Innovation of the Year)
EGR Nordics Awards 2021 (Rising Star)
SBC Awards 2021 (Industry Innovation of the Year)
Global Regulatory Awards 2021 (RegTech Provider Of The Year and The Responsible Gambling Service or Solution Provider of the Year)
SBC Awards 2022 (Socially Responsible Supplier of the Year)
EGR Nordics Awards 2023 (Corporate Service Supplier of the year)
EGR North America Awards 2023 (Safer Gambling Supplier)
Casino Guru Awards 2023 & 2024 (Best Implementation of RG Tools)
SBC Awards North America 2023 (Silver Winner-Player Protection Service Provider of the Year)
Global Regulatory Awards 2023 (RegTech Provider Of The Year)
Igaming Idol (Developer of the Year) - Simon Hansen
Davos Innovation Week Award Winner (Innovation of the Year) 2024