iGaming Customer Service Solutions & Tools

Soft2Bet is a prominent provider of casino and sportsbook platforms that delivers reliable products and services to operators in regulated markets. Their innovative Motivational Engineering Gaming Application (MEGA) is proven to increase retention and engagement. With 11+ global licenses, Soft2Bet has deployed many successful iGaming brands.

EveryMatrix is a global provider of iGaming software, solutions, content, and services for casino, sports betting, payments, and affiliate management. They offer highly modular, scalable, and compliant platforms that allow operators to choose and combine the optimal EveryMatrix solution with third-party and in-house technology. With 750 employees across 12 countries, EveryMatrix serves 300 customers worldwide, including the regulated U.S market. They empower clients to deliver outstanding player experiences in regulated markets

Online Casino Market: Your Partner in Gambling Products and Services Are you a budding casino operator eager to launch a new gambling project? Or perhaps you’re looking to expand your current business? Online Casino Market's team of seasoned professionals is ready to assist you! At Online Casino Market, we dedicate our development efforts to serving our clients' needs. Our focus on technological innovation and adherence to the latest trends ensures we provide top-notch services. The seamless collaboration among our departments guarantees operational integrity and transparent interactions with our clients. We uphold values of honesty and responsibility in all our gambling activities. Our Mission Our primary goal is to ensure our clients' operations are both legal and profitable. We empower entrepreneurs to make informed investments in the entertainment industry’s future. By merging premier software support from leading content creators with our developers' expertise, we deliver sophisticated gambling solutions tailored for visionary businessmen. Services We Offer: - Casino Game Development - Licensing Assistance - Strategic Promotion and Traffic Attraction - Affiliate Program Management - Marketing Services - Casino Fraud Protection Benefits of Our Turnkey Solutions: Security Assurances: We provide licensed, high-quality program components that perform well under critical IT loads. Our games are certified by reputable entities like QUINEL, BMM TestLab, and eCOGRA, and our payment software meets international PCI DSS standards. Versatile Control Systems: Our universal backend supports projects of any complexity, from traditional platforms to innovative cryptocurrency solutions. It includes a CRM module for reporting, B2B settlements, and bet forecasting. Customization Tools: Our tools allow business owners to quickly adjust settings to meet market and legal requirements. We offer flexible pricing and aim for long-term cooperation, ensuring transparent and results-driven service. High Return on Investment: Each project is designed for profitability, with a typical payback period by the end of the first year. Proper customization highlights a project's strengths and maximizes revenue within the legal framework. Scalability: Upon request, we can enhance your online casino with innovative content like VR slots and crash games, advanced control systems, and crypto gateways. We can also add sports betting modules to diversify your offerings and support business growth. Affordable Pricing: Each order is priced individually based on solution configuration, operational country, and other specifics. Rapid Response: Our team quickly adapts to market challenges, ensuring your project stays compliant with security standards, licensing requirements, legislation changes, and advertising restrictions. Global Reach: We facilitate casino openings in jurisdictions like Malta, Romania, Sweden, the UK, Estonia, Latvia, Lithuania, and other regions where gambling is legal. Certification in offshore areas helps attract traffic from Europe, Asia, and North America. Those considering operating a White Label casino should pay attention to several key aspects: This model enables legal operation, requiring a sub-license. The terms of this document guide managers in overseeing all activities, from setting limits and running promotions to determining advertising strategies. The program ensures a swift launch. The timeline for going live depends on the buyer; if the brand is already registered and a design is in place, the casino can be operational within days. Entrepreneurs benefit from extensive support. The provider handles technical issues, ensures the portal runs smoothly, manages financial transactions, and ensures the advertising program adheres to regulations. Operators need only focus on daily administrative responsibilities. For more detailed guidance on launching gaming projects, consult the experts at Online Casino Market.

Bridge Technologies B.V. is a licensed entity in Curacao offering B2C gaming solutions to online gaming operators. No matter what type of games you wish to offer customers – Slots, Boardgames, RNG, Live Casino or Sports Betting. Whether you have your own products or need us to help you with this, the process will be super simple and hassle-free and we will support you all the way. We will also help with payment services to ensure your customers can deposit and withdraw in total confidence after we carry out all KYC checks.

Grace Media provides partners with a comprehensive turn-key solution, offering essential services such as CRM, compliance, payments, and fraud protection. Additionally, they deliver a smart and reliable front-end experience for players, ensuring a seamless user experience. Grace Media collaborates with both established studios and innovative start-ups to offer a diverse selection of high-quality gaming content, catering to a wide range of player preferences. With decades of expertise in online casino and bingo operations, the Grace team consists of seasoned industry professionals, ensuring that partners benefit from top-tier support and trusted, reliable services.

RentPROteam.com is a European BPO solution company. Through our specialists, we help iGaming operators with customer support 365/24/7 and compliance (KYC/AML/playlerprotection team).

Live22 aims to lead the gaming industry with advanced solutions designed to elevate businesses. With a forward-thinking vision, Live22 focuses on setting trends and innovating for the future, supporting clients with cutting-edge tools for growth.

Ventures Lab is an international company with over 400 employees, specializing in iGaming and Fintech sectors. They offer a wide range of products and services, including iGaming solutions, electronic payments, and managed customer operations services. The company focuses on technology and innovation to help partners achieve new levels of success.

AI Customer Support Agents for iGaming Scale your CS team with the most advanced iGaming specific AI support agents that give every player an incredible VIP-like support experience.

B2B iGaming outsourcing company specialising in: - 24/7 native customer service - 24/7 risk, payments & fraud - Payment IQ platform management

We specialise in the offline end-to-end player poker experience. Our in-house developed mobile application and web-based Player Relationship Management (PRM) system bridge the communication gap between the land-based casinos and the players. Now the players' poker journey becomes more convenient and enjoyable. Players can find all about the nearby poker games and tournaments, register and pay for their chips before their arrival at the land-based casinos, book an Uber for their ride to the designated casino and automatically keep track of their economic performance. Finally, in cases that players do not find any game according to their preferences we give them the chance to group-up and request for opening of a new game. With Pokerload all land-based casinos are given the opportunity to advertise and sell their poker game entries. Through the loyalty scheme that we offer to the players, casinos have the opportunity to cross-sell other casino games and luxury services (bars, restaurants, spa, accommodation etc.) that they offer. The most exciting feature is that the PRM system gives the casinos the chance to send mobile push notifications and let their audience know of an opening of a new poker game.