Support Manager for Claw Machine at BrainRocket

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

BrainRocket continues to grow at a fast pace, and so is our team. Such a dynamic atmosphere opens unlimited horizons to people who want to gain unique knowledge and know-how, develop their skills and seize career development within the company. Join our fantastic team of bright minded people!

Requirements/Qualifications:

Ability to work in multitasking environment
Good verbal and written communication English skills
Basic knowledge of operating the computer/phone/tablet
Experience in the maintenance the slot machines (repair and installation)
Fault find and determine the causes of equipment, component, and system failure

Responsibilities:

Operate with the chat-bots on the phone/tablet/laptop
Adding the prizes to the claw machines
Report to managers about issues with the machine or support bots
Fault find and determine the causes of equipment, component, and system failures
Resolve the issues with the machine or support bots
Fault find and determine the causes of equipment, component, and system failures

What we offer:

Working in dynamic European company
Flexible working hours
Ability of career and professional growth within the company
Corporate events and team buildings
Young and friendly team

Bold moves start here. Make yours. Apply today!

Support Manager for Claw Machine

Job Description