Aristocrat is looking for a Project Engagement Manager who is passionate about quality in everything they do while leading the implementation of Aristocrat’s products. The role is responsible for leading multiple teams in a matrix environment in the CXS Engagement Management office. While onsite at our casino customers, you will be responsible for interacting with customers, Aristocrat Interactive team members, as you lead the installation of marketing, accounting, operations, and table games systems in new and existing properties.
 
What You'll Do

• Coordinate installation of Aristocrat software and hardware products at customer locations, delivering projects on time, on budget and to the required specifications.

• Interact directly with customers and third-party vendors throughout the project lifecycle.

• Verify project scope, confirming the customer’s needs and current systems operations.

• Develop a firm timetable for gaming software installation, discuss the project plan, establish meeting dates, and project landmarks.

• Conduct weekly project meetings either onsite or via conference calls.

• Balance multiple projects simultaneously.

• Prioritize and establish team schedules during planning and execution of a project.

• Prepare status reports for the Aristocrat Interactive Stakeholders Executive team outlining achievement completion or project roadblocks.

• Regularly report on the project status to include, but not limited to. hours used, open issues, project risks, project status, etc.

• Identify lessons learned from project implementations and propose recommendations and workable solutions.

• Complete all required project updates and administrative paperwork within established EMO SLAs

• Work with assigned team members to drive cross-functional execution of projects from initiation to closure.

• Document project achievements, team member tasks and project completion in Adobe Workfront

Supervisory:

• Function as liaison between the Aristocrat Interactive team and property contacts.

• Resolve problems that occur during the project life cycle.

• Lead and assist team members in the planning and execution phases to ensure adherence to quality, consistency, and other relevant standards under Aristocrat Interactive’s Project Management Methodologies.

What We're Looking For

• Bachelor’s degree in Marketing, Business and/or equivalent work experience.

• 4+ years in in project management within the industry of casino systems technology, Information Technology, or its equivalent.

• Aristocrat Oasis Master Certification is required within 6 months of employment.

• Project Management Professional (PMP) certificate, Certified Associate in Project Management (CAPM) certificate, Lean Six Sigma, Agile or similar professional accreditation preferred

• Previous experience in the Gaming Industry is preferred

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.