HR Operations Coordinator

Who we are 

Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across the sports betting, iGaming, free-to-play, and daily fantasy spectrum. 

Our brands and sites include market movers and shakers like Bally Bet, Vera&John, Virgin Games, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players. 

Well, what about the team?

Are you ready to be the driving force behind a high-performing HR team? As our HR Operations Coordinator, you’ll be at the heart of everything we do — the expert who keeps our people operations running smoothly and efficiently every single day.

In this pivotal role, you’ll own the full employee lifecycle, from onboarding new starters to ensuring a smooth transition when employees move on. You’ll be the trusted go-to for all things HR systems, data, and compliance, making sure every detail is right, every process runs like clockwork, and every employee feels supported. Your work will enable our HR Business Partners and senior HR leaders to focus on shaping the people strategy, knowing that our operational foundations are in safe hands. You’ll manage key areas like payroll coordination, benefits administration, and GDPR compliance, ensuring we stay accurate, compliant, and employee-focused at all times.

We’re looking for someone who’s not only detail-oriented but also passionate about continuous improvement - someone who sees opportunities to make things better and takes pride in delivering a seamless experience for every employee. If you thrive in a role where precision meets purpose and where your behind-the-scenes expertise makes a visible impact across the organisation, this is your opportunity to shine.

So, what will you be doing?

• Orchestrating comprehensive onboarding processes, encompassing contract generation, statutory right-to-work verification, HRIS profile establishment, and cross-departmental coordination with Facilities and IT for seamless employee integration.
• Executing employment lifecycle changes with precision, including compensation adjustments, working pattern modifications, role transitions, and organisational. moves, ensuring systematic HRIS updates, appropriate authorisation workflows, and timely documentation distribution.
• Administering complete off-boarding procedures, encompassing HRIS termination processing, benefit cessation, documentation distribution, and asset recovery logistics.
• Designing and delivering comprehensive employee induction programmes through multiple delivery channels, collaborating strategically with HR Operations colleagues to ensure consistent organisational messaging.
• Providing benefits programme administration, including monthly enrolment processing, invoice processing, provider relationship management, benefit tracker maintenance, and new programme implementation support.
• Partnering strategically with Comp & Ben teams to facilitate monthly payroll processing, validation procedures, and exception management.
• Functioning as designated data custodian, ensuring HRIS accuracy through regular audits, data validation, and systematic maintenance of employee information.
• Monitoring evolving employment legislation, industry best practices, and regulatory changes, providing informed recommendations for policy and procedure updates.
• Participating in continuous improvement initiatives to enhance system efficiency, process optimisation, and service delivery standards.
• Providing specialised operational support to HR Business Partners and line management, ensuring seamless execution of strategic HR initiatives.

And what will you need?

Experience: 

• Experience in HR administration or operations, with demonstrated proficiency in managing employee lifecycle processes from onboarding through termination.
• Proven experience working with Human Resource Information Systems (preferably UKG), including data entry, report generation, and system administration responsibilities.
• Practical experience with UK employment legislation, right-to-work checks, visa administration, and regulatory compliance requirements, with knowledge of GDPR data protection principles.
• Direct experience in employee benefits management, payroll coordination, and working with external providers such as pension administrators and insurance companies.
• Background in fast-paced, multi-stakeholder environments with experience managing competing priorities, tight deadlines, and high-volume transactional work.
• Demonstrated experience as a primary point of contact for employee queries, with proven ability to provide guidance on HR policies and resolve operational issues.
• Previous experience supporting employees across multiple locations or providing remote HR services, with understanding of regional variations in employment practices is desirable.

Skills & Behaviours: 

• Advanced HR Systems & Technical Proficiency: Demonstrated expertise in HRIS platforms and Microsoft Office Suite (particularly Excel), with proven ability to rapidly learn new technologies and optimise system functionality for operational efficiency.
• Exceptional Administrative & Process Management: Strong track record in HR administration with systematic approach to workflow optimisation, quality assurance, and maintaining procedural accuracy under high-volume, time-sensitive conditions.
• Communication & Stakeholder Management: Excellent written and verbal communication skills across all organisational levels, and provide empathetic support during sensitive situations.
• Data Management & Analytical Excellence: Comprehensive data stewardship capabilities including reporting, trend analysis, audit preparation, and maintaining absolute accuracy in data integrity and compliance standards.
• Strategic Time Management & Organisational Skills: Expert prioritisation abilities with proven capacity to manage multiple concurrent initiatives, balance competing demands, and deliver consistent results in dynamic, fast-paced environments.
• Confidentiality & Regulatory Compliance: Unwavering commitment to GDPR principles, employment law awareness, and ethical handling of sensitive information, demonstrating professional integrity and discretion in all interactions.
• Adaptability & Collaborative: Positive, solution-focused mindset with demonstrated resilience in changing organisational contexts, proactive learning orientation, and ability to support cross-functional teams while driving continuous improvement initiatives.

This is what you'll get 

Different benefits packages are tailored to fit each location, but here’s a taste of what may be on offer: 

• Annual leave 
• Pension plan 
• Health insurance 
• Company share scheme 
• Volunteering days 
• Home office allowance 
• Wellness or Gym allowance 

DNA / Values  

At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do! 
 
We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.  

Equal Opportunities  

At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions. 
 
Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower.  
 
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability. 

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