Head of Operations (Remote)
CazzyGames
Job Description
We are looking for a seasoned professional to take full ownership of our operational landscape. As our Head of Operations, you won't just be following the playbook, you will be writing it. This is the perfect opportunity for someone with years of iGaming experience who is ready to take the next big leap in their career and shape the strategy of a fast-growing company.
About CazzyGames
CazzyGames is a dynamic and innovative crypto-focused online casino, rapidly expanding across Canada and the EU markets. We are a fully remote team with core members in the Netherlands, Spain, and Uganda. We ditch the corporate bureaucracy in favor of direct communication, fast decision-making, and a relentless drive to build the ultimate gaming experience.
Your Responsibilities
Strategic Leadership: Play a pivotal role in defining our operational strategy and optimizing workflows for maximum efficiency.
Team Ownership: We currently have an established team in Uganda, but you have the total freedom to shape the department as you see fit. If you believe we need new talent or a structural overhaul, you make the call.
Process Excellence: Build and implement high-standard SOPs for customer support, payments, and risk management.
CEO’s Right Hand: Work directly with the CEO to translate the company’s vision into scalable, everyday operational reality.
Who You Are
Proven Track Record: You have years of experience within the iGaming industry (at a Senior or Team Lead level) and understand the intricacies of casino operations inside out.
A Natural Leader: You take ownership, are not afraid to make tough calls, and know how to motivate a remote, multicultural team.
Strategic Thinker: You look beyond daily tasks and plan how our operations will scale globally.
Communcation: Professional-level English (written and spoken) is essential.
Adaptive: You are interested in the crypto space and thrive in a flexible, fast-paced startup environment.
What We Offer
100% Remote Freedom: Work from wherever you are most productive.
Total Autonomy: The rare chance to build an entire department "by your design" without the weight of corporate red tape.
Uncapped Career Growth: This role is designed to grow with the company. As CazzyGames scales, so will your salary, responsibilities, and influence.
Competitive Compensation: A competitive salary package that grows in tandem with company milestones and your professional development.
Direct Impact: At CazzyGames, your voice is heard, and your ideas are implemented immediately.
Practicalities
Hours: Full-time, Monday – Friday (flexible hours in consultation).
Location: 100% Remote.