Rhino Entertainment Group
Job Description
At Rhino Entertainment, we are currently seeking a dynamic individual to fill the role of Head of Casino within our Commercial Team. We are looking for a dedicated professional who possesses a passion for the world of casinos, a proven track record of managing casino products, and adept leadership skills to guide our team to success.
What your role would look like:
- Develop and execute localized casino strategies for Supplier/Games per Country and Brand
- Create and maintain a roadmap for all casino products and content releases, working with the in-house development team to deliver effective integrations
- Oversee the rollout of new gaming products/features, leading first-person user acceptance testing
- Support the Director of Gaming in commercial negotiation and relationship management with third-party suppliers
- Develop and coordinate promo activities with Content Providers on cost-effective and attractive content localisation
- Collaborate with CRM to create and set up bonuses and promotional campaigns based on content localization and customer segmentation
- Implement and maintain a cost-efficient model for game placement with gaming suppliers at the best business terms
- Work closely with VIP, operations and customer service teams to ensure best practices are standard
- Implement, monitor and regularly present KPIs transparently, providing actionable insights for key business stakeholders
- Develop reports and dashboards to provide full visibility on casino activity
- Conduct competitor and market analysis for content, T&Cs, and bonus policies for several regions and brands
- Demonstrate in-depth knowledge of practices related to bonus abuse and contribute to the development and execution of strategies to mitigate it
- Collaborate with the legal team to meet all compliance requirements across all markets
- Project manage the development of casino-related mechanics around bonuses, gamification and other rewards to optimize player engagement
- Enhance the 'player journey' in collaboration with the UI/UX team
- Mentor, manage, and lead the Casino Team
Qualities we are looking for:
- Strong understanding of games, providers, industry trends, and iGaming ecosystems, with a focus on player dynamics.
- Demonstrated success as an online Head of Casino.
- Experience managing multi-brands and navigating diverse markets, including regulated and pre-regulated.
- Knowledge of brand launch processes, technical integration procedures, and the configuration and setup of casino contents.
- Proficiency in implementing industry best practices with a keen eye on ROI and identifying player behavior patterns.
- Familiarity with casino financial processes and reconciliation procedures.
- Proven track record in negotiating commercial contracts with third-party vendors and content suppliers.
- Knowledge of player behavior analysis, segmentation techniques, and CRM strategies.
- Exceptional communication, organisational, teamwork, and interpersonal abilities.
- Data-driven approach with a keen attention to detail and strong analytical and problem-solving skills
