Infingame | iGaming Aggregator
Job Description
Infingame is extending an invitation to accomplished professionals to become an integral part of our dynamic company as a Head of Account Management. We are on the lookout for motivated individuals ready to join our team. Your contribution will be instrumental in delivering our top-notch products and services, collaborating with some of the most professional minds in the industry, and driving your continued growth and development.
Requirements:
Experience in similar positions (Account Manager) 3 years+.
Advanced or Fluent English.
Good knowledge and clear understanding of gambling industry.
Experience in working with budgets, marginality, contracts, and invoices.
Strong social skills and a natural talent for connecting with people, experience in business and contract negotiations.
Team management skills and ability to lead.
Ability to meet goals.
Excellent interpersonal, organizational, and problem-solving skills.
Ability to go on business trips.
Your future responsibilities:
Own and drive the Account Management strategy in line with company goals and revenue targets.
Maintain a strong understanding of the product ecosystem, operator markets, and commercial models.
Lead and develop the Account team, defining clear responsibilities, KPIs, and performance expectations.
Oversee daily account operations, priorities, and client satisfaction across key operators.
Build and maintain strategic relationships with operators and support commercial negotiations when required.
Develop a structured upsell strategy for the Account team, create upsell plans per account, and ensure consistent execution and monitoring.
Track account performance, revenue growth, and upsell progress, identifying optimisation and growth opportunities.
Ensure strong cross-functional collaboration with Partnerships, Legal, Finance, Technical, and Product teams.
Own and optimise account-related processes, documentation, and internal tracking tools.
Provide regular performance reporting and insights to top management.