Deputy Manager / Manager- P&C Service Operations

At Aristocrat, we are dedicated to crafting an outstanding environment where innovation and technology thrive. Our mission is to bring happiness to life through the power of play, and we achieve this by encouraging a culture of collaboration, inclusion, and excellence. As a world leader in gaming content and technology, we are committed to delivering outstanding experiences for our customers and making a significant impact on the industry.

The Analyst - People & Culture Systems and Analytics role is pivotal within our organization. This position uniquely bridges P&C operations with innovative technology, driving digital transformation and improving employee experiences through data-driven insights. If you are passionate about analytics and technology, and eager to contribute to a dynamic team, this opportunity is perfect for you!

What You'll Do

• Develop interactive dashboards in Power BI for real-time workforce metrics such as attrition, headcount, diversity, engagement, and hiring trends.
• Perform predictive and prescriptive analytics to aid workforce planning, talent acquisition, and retention strategies.
• Perform trend analysis on employee lifecycle data to identify risk areas and opportunities for improvement.
• Analyze external labor market data to benchmark skills and talent availability, supporting succession planning and skills gap analysis.
• Provide insights for strategic workforce planning aligned with business growth objectives.
• Project manage P&C process automation projects using RPA software, ServiceNow workflows, or similar platforms.
• Implement and complete AI-powered chatbots for P&C query resolution and employee self-service, reducing manual intervention.
• Collaborate with IT and P&C teams to integrate HCM systems with collaboration tools like MS Teams and SharePoint.
• Collaborate with HR Business Partners, Talent Acquisition, and COEs to convert business requirements into data-driven solutions.
• Inspire change management initiatives for the adoption of new HR technologies and processes.
• Explore new technologies (AI, ML, RPA) for HR process optimization and recommend guidelines for HR digitization.
• Monitor industry trends and propose innovative solutions for HR transformation.

What We're Looking For

• Bachelor's Degree in HR or equivalent experience.
• Proven experience in HR data analytics, transformation, and digitization projects.
• Exposure to AI and advanced analytics tools.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced, changing environment.
• Strict adherence to handling sensitive and confidential employee data.
• Ability to work independently under general direction.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

None

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.