Customer Support Agent - German Speaking

WeDoSupport is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

Now we're looking for a French & English speaking Customer Support Agent to join our team and make his own contribution to our products.

Responsibilities:

✔️ Providing support in French by email and Live chats;

✔️ Processing with great attention to details and content;

✔️ Identifying clients' needs and proactively proposing solutions;

✔️ Focusing on customer expectations and satisfaction;

✔️ Working closely with our team to improve and establish the necessary processes.

Qualifications:

✔️ Proficiency in French and English, both written and spoken;

✔️ Proactive person with good support/sales skills;

✔️ Strong communication and negotiation skills;

✔️ Attention to detail;

✔️ Previous experience as a support agent will be considered an advantage.

Why WeDoSupport?

• Up to 50% monthly bonuses;
• Snacks in the Office;
• 24 days of vacation per year;
• Paid sick leave;
• Attractive office location and facilities;
• Private health insurance;
• Breakfasts and lunches in the office (partially paid for by the Company);
• Language classes (partially paid for by the Company);
• Social Club of the Company;
• Birthday, wedding, and newborn gifts;
• Team-building events and activities;
• Career growth opportunities (promotion to Mid and Senior agent).