Configuration Operations Specialist

At Aristocrat, we believe that innovation and creativity are key to delivering world-class experiences to our customers. Join our dynamic team as a Configurations Operations Specialist, where you will play a pivotal role in ensuring flawless configurations and outstanding service. This is an exciting opportunity to be part of an ambitious team that thrives on collaboration and strives to exceed expectations. Your expertise will be crucial in maintaining the high standards that Aristocrat is known for, and your contributions will directly impact our success!

What You'll Do

• Manage time effectively to ensure all configuration orders are completed by end of day

• Monitor assigned queue and maintain an 8-calendar day or less duration

• Collaborate with Sales Ops and Sales team to address any queries or concerns

• Collaborate with Marketing and ERP to ensure accurate hardware and software selections

• Perform root cause analysis for any quality errors

• Coordinate expedite requests and prioritize accordingly

• Respond to customer order status requests from Sales and Production Scheduling

• Address configuration-related queries from Production and Quality teams

• Promote positive communication with sales to improve timely delivery

• Participate in daily meetings with Config Ops leadership to discuss schedule and material availability

• Support additional projects and duties as assigned

What We're Looking For

• Experience in supply chain is an advantage

• Having an APICS Certification is advantageous

• Ability to manage multiple projects and solve problems independently

• Excellent communication skills, effective at all organizational levels

• Strong organizational and time management skills

• Strong problem-solving and analytical skills

• Willingness to work a varied schedule, including overtime when necessary

• Strong computer skills with proficiency in standard business software packages like Microsoft Office

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

None

Pay Range

$20.49 - $38.05 per hour

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information